Last Updated: September 2026
At QSP Knife, we stand behind the quality and craftsmanship of our products. Every QSP knife is designed and manufactured with careful attention to materials, performance, and reliability.
If you experience an issue that you believe is related to a manufacturing defect in materials or workmanship, our customer service team is here to help.
LIMITED WARRANTY
QSP Knife warrants its knives against defects in materials and workmanship under normal use for the applicable warranty period.
If a product is determined by QSP Knife to have a qualifying manufacturing defect, we may, at our discretion and as appropriate under applicable law:
· Repair the product;
· Replace the defective component;
· Replace the product with the same or a comparable model; or
· Provide another appropriate resolution.
Warranty service is subject to product evaluation and parts or product availability.
WHAT IS COVERED
Examples of issues that may be covered under this warranty include manufacturing defects involving:
· Blade, handle, or structural components;
· Locking mechanism;
· Pivot or assembly components;
· Pocket clip or hardware;
· Material or workmanship defects; and
· Other functional issues resulting from the manufacturing process.
Not every product issue is necessarily a manufacturing defect. QSP Knife may inspect or evaluate the product before determining warranty eligibility.
WHAT IS NOT COVERED
This warranty does not generally cover damage or issues resulting from:
· Normal wear and tear;
· Improper use, misuse, or abuse;
· Accidents, impact, dropping, or excessive force;
· Improper sharpening or grinding;
· Rust, corrosion, or staining caused by improper care, storage, or environmental exposure;
· Improper maintenance;
· Unauthorized modifications or alterations;
· Damage caused by improper disassembly or reassembly;
· Use of non-original or incompatible replacement parts;
· Cosmetic wear that does not affect the normal function of the knife; or
· Loss or theft.
Examples of normal wear may include scratches, finish wear, minor coating wear, natural patina, or other cosmetic changes resulting from regular use.
Natural variations in materials such as wood, mother of pearl, Micarta, carbon fiber, and other materials are not necessarily considered manufacturing defects.
DISASSEMBLY & MODIFICATIONS
We understand that some knife owners may disassemble their knives for routine cleaning and maintenance.
Disassembly alone does not automatically void your warranty. However, damage caused by improper disassembly, reassembly, modification, installation of incompatible parts, or other unauthorized alterations is not covered.
If you are unsure about maintenance or disassembly, we recommend contacting QSP Knife before proceeding.
BLADE CARE & SHARPENING
Knives are cutting tools and will naturally require maintenance and sharpening over time.
Normal edge wear, dulling, chips caused by improper use, damage from improper sharpening, and cosmetic scratches are generally not considered manufacturing defects.
To help maintain your knife:
· Keep the blade clean and dry;
· Apply appropriate maintenance products when necessary;
· Avoid prolonged exposure to moisture, salt, chemicals, or corrosive environments;
· Use appropriate sharpening methods; and
· Do not use the blade as a pry bar, screwdriver, chisel, or other tool for which it was not designed.
COATINGS & COSMETIC FINISHES
Blade coatings, anodized finishes, stonewashed surfaces, painted components, and other cosmetic finishes may naturally show wear over time.
Normal fading, scratching, rubbing, or finish wear caused by carrying or using the knife is not considered a manufacturing defect.
If a coating or finish issue appears to result from a manufacturing problem rather than normal use, please contact us for evaluation.
HARDWARE & REPLACEMENT PARTS
Depending on the model and availability, certain replacement parts may be available for QSP knives.
Availability of screws, clips, bearings, washers, or other components is not guaranteed for every model, particularly discontinued or limited-edition products.
Please contact our customer service team before purchasing or installing third-party replacement parts if you are unsure about compatibility.
HOW TO MAKE A WARRANTY CLAIM
To request warranty service, please contact us at help@qspknife.com .
Please provide:
· Your name;
· Proof of purchase or order number, if available;
· Product model;
· A clear description of the issue;
· Clear photos showing the product and affected area; and
· Video demonstrating the issue, if requested.
Providing complete information will help us evaluate your claim more efficiently.
Please do not send your knife to QSP Knife until you have received return instructions from our customer service team.
Unauthorized returns may result in processing delays.
WARRANTY EVALUATION
Once we receive the necessary information—or the product itself when inspection is required—we will evaluate the issue to determine whether it qualifies for warranty service.
If the issue is covered, QSP Knife will determine the appropriate resolution based on the nature of the defect, product condition, availability of replacement parts, and applicable law.
If the issue is not covered, we will inform you of available options where possible.
SHIPPING COSTS FOR WARRANTY SERVICE
For confirmed manufacturing defects, QSP Knife will provide warranty service in accordance with this policy and applicable law.
Shipping arrangements and responsibility for shipping costs may vary depending on the customer's location, nature of the claim, and service required.
Please contact us before shipping any product for warranty service.
Any applicable shipping instructions or charges will be communicated before the product is returned.
DISCONTINUED & LIMITED-EDITION PRODUCTS
For discontinued, exclusive, or limited-edition products, an identical replacement may not always be available.
If a qualifying warranty issue cannot be repaired and the original product is unavailable, QSP Knife may offer a comparable replacement or another appropriate resolution.
Please note that replacement products may differ in color, material, finish, or configuration from the original product.
PRODUCTS PURCHASED FROM AUTHORIZED DEALERS
QSP Knife products purchased from an authorized QSP dealer may be eligible for warranty service.
Proof of purchase may be required to verify the original purchase and warranty eligibility.
For returns, exchanges, or refunds shortly after purchase, customers may be asked to contact the original dealer first in accordance with that dealer's return policy.
For manufacturing defects, please contact QSP Knife or the authorized dealer for assistance.
UNAUTHORIZED SELLERS & COUNTERFEIT PRODUCTS
Warranty coverage may not apply to counterfeit products or products purchased from unauthorized sellers where authenticity or product history cannot reasonably be verified.
If you are unsure whether a seller is an authorized QSP dealer, please contact us before purchasing.
WARRANTY VS. RETURNS
Our Warranty Policy and Return & Refund Policy serve different purposes.
Return & Refund Policy
Applies primarily when you wish to return an eligible recent purchase.
Warranty Policy
Applies primarily to qualifying defects in materials or workmanship.
Please refer to our Return & Refund Policy for return eligibility and refund procedures.
LIMITATION
This warranty applies only to the extent permitted by applicable law.
QSP Knife is not responsible for damage resulting from misuse, abuse, improper maintenance, unauthorized modification, or use of the product in a manner for which it was not designed.
Nothing in this Warranty Policy limits or excludes any rights or remedies you may have under applicable consumer protection laws.
CONTACT US
If you have a question about your QSP knife or would like to submit a warranty claim, please contact us:
QSP Knife
Email: help@qspknife.com
Website: https://www.qspknife.com/
When contacting us, please include your product model and photos of the issue whenever possible so we can assist you more efficiently.